[Resolved] Just Dial — payment issue

himani saxena

from Bengaluru, Karnataka

Address:	New Delhi, Delhi
Website:	www.justdial.com

With reference to just dial invoice no up0917se00000471 dt[protected], we have taken services for two months that is for september and october 2017. Mr. Anand batra was our relationship manager. Payment of rs. 7, 080 had already been paid to yourself via cheque. Now we are getting alerts for ecs debit. First of all, i am unable to understand when full and final payment had already been paid why money is being debited from my bank account again. Secondly, relationship manager did not tell us about terms and conditions about ecs, he did wroge and fake commitments abou services and payment.

Please acknowledge the issue and redress the greivances.

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Oct 21, 2017

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Sep 19, 2017

Updated by himani saxena With reference to just dial invoice no UP0917SE00000471 DT[protected], we have taken services for two months that is for September and October 2017. Mr. Anand Batra was our relationship manager. Payment of Rs. 7, 080 had already been paid to yourself via cheque. Now we are getting alerts for ECS debit. First of all, i am unable to understand when full and final payment had already been paid why money is being debited from my bank account again. secondly, relationship manager did not tell us about terms and conditions about ECS, he did wroge and fake commitments abou services and payment.

Please acknowledge the issue and redress the greivances.Please resolve this issue as earlier as possible i want to stop my ECS

Verified Support

Sep 20, 2017

JustDial.com Customer Care's response Hi Himani, We would like to hear more about your concern. Please write a line about it along with your contact number and Company details at [protected]@justdial.com so that we can check what exactly happened
Team Justdial