JustDial.com — Blamming customer and receiving payment and deactivating offer

diwakar sandra

Jul 23, 2021

Address:	tirupati
Website:	JUST DAIL

I am a customer of just dail, i activated my account on february, package is done 10000 as call leads and leads. Regularly I am getting calls and leads also till April 28 .. Suddenly from may I cannot see leads in my account when I saw last lead balance is there 8700 .. I am continuously calling customer care and giving complain that my account should be active... But no one is responding proper reply..
Request you to pls check and active my account in daily basis leads.. This is the way you are treating customers..
If not I may take serious and I may go to complaint in grievance cell..

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2021

JustDial.com Customer Care's response "Hello Diwakar,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."