JustDial.com — Breach of privacy "cell phone number"

Hi there,
I am Dr. Ranjeet Tiwari a Practicing dentist and owner of D.D Denal Clinic situated in Madangir Area, South Delhi - 110062.

I would like to file a formal complaint against Justdial company. The agent of Justdial has intentionally linked my private cell phone number ([protected]) with an another dental clinic situated in same area named as Sethi Dental Clinic, madangir South Delhi (primary contact -[protected]). therefore, my patients who wish to seek my consultation are being intentionally diverted to Sethi Dental Clinic. The owner of Sethi Dental clinic is using my name and contact number to misguide my patients. He is calling my patients and trying to convince them to take treatment from him. This is causing a mistrust, wedge loss and unnecessary discomfort to my patients.

I would request the company (Justdial) to take prompt action against by removing my registred phone number from Sethi Dental clinic and also provide me compensation aganist my wedge loss happened due to this negligence.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2022
JustDial.com Customer Care's response
Hello Dr. Ranjeet,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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