JustDial.com — Changed terms and conditions of contract,finished my 17000 + and counting Rs in 40 days

Address:	Justdial Malad Mumbai
Website:	Justdial.com

I have been paying to Justdial for last 11 years
With intermittent breaks as I was not happy with their service.Inspite of lockdown, and no work for almost 4 m I hot carried away by Ms Soni Punjabi to renew during Diwali of 2020, inspite of the fact that my previous contract was still active.she promised to personally monitor.I paid her 32000 Rs but regularly whatsapp her about useless calls, JD had not even updated by bussiness pics timings, inspite if telling her .Then she sent Mr Shailendra on 28th Jan to sell Guaranteed LEADS contract and to update he charged 2500 Rs, all was fine till JD audit from 31st March to 8th April.Passbook dissapeared from App.last showing amt of 32000 plus, after audit, passbook not seen, amt not visible, informed Soni and Shailendra, they promised, irrelevant calls money will be reverted.On 10th May Soni Punjabi informed amt in my acct is Rs 16000, which was a shock.These Fraudsters have unilaterally changed the contract without informing me.Since 10th May 2021, daily I am asking to pause, stop, refund or atleast change, they are so shameless, they are now asking for Rs 35000.Once a brand, now a fraudster, what a Downfall.If anyone can give some positive suggestions, plz do.I want REFUND of my full amt 34500