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JustDial.com — Complaint about fraud and amount reversal

One of executive (Mr. chandrakant ) of justdial told us for subscription.
which we have to pay first three month amount of rs.4720, and after the ECS of will be deduct directly from bank from 4th month (Rs.2360).
we paid the amount of Rs.4720 (chq no.388347) on 09/05/2021. and at same time the ECS of Rs.2360 was also debit on 1st month of subscription.
so this was a total fraud with us, and we want our total amount of Rs.7080 return . so please resolve this.
we contacting your customer care number continuously, and tell them our problem again and again but no one is given any complaint number.only tell us that they register our complaint na d nit gaetting any helpfull reply
this is clearly fraud with us and we want our all amount retuen
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2021
JustDial.com Customer Care's response
"Hello Samir,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 3980 8795
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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