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[Resolved]  JustDial.com — complaint against your marketing executive mr. sandip singh

Dear Sir/Madam,

It is very disgusting to observe the approach of your company's customer care executives & marketing executives, who forget the courtesy of responding the consumers, once the deal is closed.

Your marketing executive Mr. Sandip Singh had visited at our Nalasopara Branch, for closing the business deal & had met our officer Mr. R.K.Singh. During the filling up of the form & making the payments, our above named officer had very precisely mentioned that we need the leads only for Vasai, Nalasopara & Virar (East), but your above named officer has mentioned in the form, which he later filled in as ALL MUMBAI & we feel cheated for the same.

Even your consumer care department has confirmed the above details over the telecom discussion when the undersigned had few minutes back. One of your marketing executive Ms. Sana, also connected Mr. Sandip Singh on conference call, but instead of resolving my problems, they started their own fights (Sic).

Further, even after numerous calls your named executive disconnects the phone &/or make us listen his marketing gimmicks & all the pep talk lies he is giving to the client, for procuring the business, for which we are lest concern.

You are requested to take a very serious note of our complaint & resolve the issue immediately or else we will be compelled to approach the consumer court with all cost & consequences to your account & shall also make your company's directors the party for this, of which you better take a note on records.

Your Most Harassed Consumer!
For Treks Force,
Rajendrakumar Badodekar
Legal Adviser
[protected]/[protected]
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Apr 23, 2018
Complaint marked as Resolved 
Mar 22, 2018

Complaint Status

JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
JustDial.com Customer Care's response
Mr Badodekar,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
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    JustDial.com
    Customer Care Service
    Customer satisfaction rating
    70%
    Complaints
    3210
    Pending
    862
    Resolved
    1991
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 3980 8795
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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