[Resolved] JustDial.com — complaint against your marketing executive mr. sandip singh
It is very disgusting to observe the approach of your company's customer care executives & marketing executives, who forget the courtesy of responding the consumers, once the deal is closed.
Your marketing executive Mr. Sandip Singh had visited at our Nalasopara Branch, for closing the business deal & had met our officer Mr. R.K.Singh. During the filling up of the form & making the payments, our above named officer had very precisely mentioned that we need the leads only for Vasai, Nalasopara & Virar (East), but your above named officer has mentioned in the form, which he later filled in as ALL MUMBAI & we feel cheated for the same.
Even your consumer care department has confirmed the above details over the telecom discussion when the undersigned had few minutes back. One of your marketing executive Ms. Sana, also connected Mr. Sandip Singh on conference call, but instead of resolving my problems, they started their own fights (Sic).
Further, even after numerous calls your named executive disconnects the phone &/or make us listen his marketing gimmicks & all the pep talk lies he is giving to the client, for procuring the business, for which we are lest concern.
You are requested to take a very serious note of our complaint & resolve the issue immediately or else we will be compelled to approach the consumer court with all cost & consequences to your account & shall also make your company's directors the party for this, of which you better take a note on records.
Your Most Harassed Consumer!
For Treks Force,
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Apr 23, 2018Complaint marked as Resolved
Mar 22, 2018
JustDial.com customer support has been notified about the posted complaint.
Mar 23, 2018JustDial.com Customer Care's response Mr Badodekar,
We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]
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