JustDial.com — Contract Renewal
I am the director of Z S Forex & Trading Pvt Ltd located in Lucknow, (UP).
I have been a very loyal customer to your company. I have secured the platinum position in foreign exchange category in lucknow for the last 10 years. I have entered into a contract for two years as suggested by the company employee Mr Shashank Johri and Mr Vikas Sahu on 30th June 2021 which is valid till 30th June 2023 securing the top most position in foreign exchange category in lucknow. I got a call from Mr Shashank saying that some other company is giving more than our company for the same position, so if i like to retain it kindly pay extra amount or take a refund. This is unethical and unacceptable on the company's part. I am being asked for more money although i have an agreement till 2023. Kindly look into this matter and resolve it or i will go to court.
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JustDial.com customer support has been notified about the posted complaint.
Jul 16, 2021JustDial.com Customer Care's response "Hello Zafar,
We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]