JustDial.com — Disabling ESC for [protected] or 10 Degrees Design Studio

I have submitted disabling of ECS for my company as 1 year contract is over with Just Dial. In spite of submitting ECS cancellation, I received message that Just Dial cannot disable the ECS and I have to call customer Care.

I have called customer care 5-6 times and each time when I mention the issue they disconnect my call after understanding issue. On one instance they connected me to ECS team - the woman from ECS team also disconnected my call saying she will call me back - I did not receive any call back from Just Dial.

This is quite unexpected behaviour from Justdial and unprofessional !

Please disable my ECS immediately !
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 13, 2022
JustDial.com Customer Care's response
Hello Diwakar,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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