JustDial.com — ECS cheques are issued even after cancellation

I availed Justdial's service for my hostel in chennai. Due to corona I was forced to close it by this years's February. So right from March I have been sending mails and called Justdial several times for stopping the ECS cheques issued as I foregone their service. I repeatedly called their executives who helped me during availing of their service. As a result I am being charged every month for ECS cheques bounce charge and my cibil score dropped. I keep no balance in my account since if I keep it's getting autodebited by Justdial. They are stealing money even after I got a message saying ecs stopped. Kindly help me
My hostel - GK women's hostel
[protected]
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2022
JustDial.com Customer Care's response
Hello Priyesh,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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