JustDial.com — ECS mandate and Cancellation of services

Address:Kovaipudur coimbatore

Good day,
I have availed services from Justdial for leads
and i request for the cancelation for the services on 27th May and i got the confirmation message from the sales agent that services Cancelled and i stopped getting leads as well from justdial.

Now today 15th july again ecs debit happened from my account amount of Rs.2803.

I request refund the amount which got deducted today 15th july to my account back as i have given Cancellation on 27th may.

Debit transaction
18th of feb 2803 mohd rafiq
17th of march 2803 UPI to justdail
31st of march 2803 netbanking pay
15th of april 2803 Ecs debit justdail
24th of may 1402 Ecs debit justdial
24th of may 1402 Ecs debit justdial
15th of july 2803 Ecs debit justdial
Total 16819 debited till date

March Ecs bounce return charges 590 from the bank side 2 times amount of 1180

Kindly look into it and do the necessary action to cancel the services which i had opted.
Also request to send the confirmation email to my registered email id from justdial that services are cancelled.

Looking forward your swift response.

Thanks
Praveen Raju
[protected]
+3 photos
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2021
JustDial.com Customer Care's response
"Hello Praveen Raju,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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