JustDial.com — Fraudulent activity by agent of Just Dial :Mr. Mahesh Purty

Address:Kolkata

This is to inform you that, last Saturday dated 8th Oct'22 I had a talk with your senior executive, Mr. Shiva, where I informed him that I was cheated by one of the travel agents named, Mr. Mahesh Purty ( whose details I received from Just dial only ) . He called me up for the first time and gave reference to Just Dial and after several bargaining took responsibility for my total travel from dated 2nd Oct to 7th Oct '22 at Sikkim and Darjeeling, West Bengal with a cost of Rs. 23 K .
I just need to inform you one thing that whenever I travel somewhere I took help from Just Dial . I had a blind faith in you for every booking starting from car, fooding lodging ...everything . This time also I paid the advance to that person by only believing in the brand like just Dial .
But this time you prove me totally wrong and really feel hopeless service of you . The day when I understood that I was cheated badly by that person I called straight to your agent . That person gave me wrong information that he had made a complaint against that person and I will receive a call from your side . I waited for 7 days . Finally when I didn't receive any call from you, I called further and had a talk with the person named Shiva . As per communication with him you have already blocked that person from just Dial . Can you provide me any proof for the same ? My payment details and that person's visiting card are also attached for your reference .
I will be very much obliged if you take any action against that person and take any initiative to refund me back my money .
Was this information helpful?
No (0)
Yes (2)
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2022
JustDial.com Customer Care's response
Hello Anurupa,

We are sorry to hear that you have a concern.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4239
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information