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JustDial.com — I'm complaining about the pre paid 20 kgs of dry fruits that I ordered and didn't receive it

I have been searching for dry fruits whole sellers since December 2021 on just dial i received tow calls from the whole sellers on the same day i was searching that is (22nd December 2021) the whole seller (trading Company wholesalers contacted me through whatsApp his name was somnaath, he shared his products photos with their prices and his GST certificate for proving his authenticity.I placed my first order on 7th march for which i paid on 8th march Rs 12960 at his mentioned account details.As soon as the payment was done he blocked my number and did not share any invoice .since then I have been trying to reach him his phone is switched off.kindly please🙏 help me through this problem.
Name of the company:trading Company wholesalers
Name of the seller:somnaath
Name of the account holder:jai bajrang trading Company
further details I'm sharing through photos.
+4 photos
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2022
JustDial.com Customer Care's response
Hello Ayesha,

We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
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