JustDial.com — Issue with the searches coming on JustDial

Address:

Tower 1, Room Number 703, 7th Floor, Godrej Waterside Building Sech Bhawan, near College More, DP Block, Sector V, Kolkata, West Bengal 700091

We, Venera Software Pvt. Ltd. took a one year plan from JustDial where we will be getting the data of customers interested to purchase our product in West Bengal and Orissa.
However, it has been noted by us that the data what we are getting is not limited to only West Bengal and Orissa but is of other locations in India, and therefore, it is not of much use to us.
Upon facing this problem, we again got in touch with the sales representative from JustDial and She informed us that a customer from anywhere in India searches for West Bengal and Orissa location then our name will be coming in their search result; We are satisfied if this facility is being provided. We had also informed that our main requirement is the searches from West Bengal and Orissa to this, she replied that she would be raising a ticket for the same and our name will not appear in the search results, if anyone searches for GPS provider in any other location apart from West Bengal. This issue has been persisting since the beginning, and after knocking her constantly regarding this, she informed us that the issue has been solved. However, to our utter dismay till now the issue is not resolved.
We would request an urgent action to be taken on this matter as our business is getting badly affected because of this.