JustDial.com — Just dial app is not fit for purpose and charged ripoff

Address:

19, NEELA EAST STREET, NAGAPATTINAM, PINCODE 611001

25 March 2021 18:28/by justdial and RIPPED OF INR 15, 045.00
With reference to your email, this is to inform you that we have done a complete investigation of your contract and have identified a technical concern for editing categories in all the profiles. The issue has been escalated to our technical team who are currently working on this. Kindly give us some more time to resolve it completely.
In just dial we have several separate departments for each and everything. only the concern people able to sort out the specific issues. like that this area reduction will be handled by customer support department. scalated the same to the concern department. Kindly give us sometime to sort out the issue. MONEY NOT REFUNDED AND APPLICATION IS NOW FIT FOR PURPOSE AND NOT WORKING ANY MORE.

Mar 29, 2021 at 02:46 PM
BY, DBAAS SOFTWARE PVT LTD
Several investigations and other technical concern in your organisations working on this as P1 (priority) or whatever, we’ve haven’t keep on EYE with your apps to do the ‘IRRELAVENT’ which isn’t been appointed by this organisation., we’ve more other P1, 2, 3 work to complete, not this ‘ADMINISTRATION’ to saving our costs.

As you’ve the serious FAULT and NOT-FIT for purpose, please take the ACTION IMMEDITELY to my company to REFUND full amount to US.

As soon as your application FAULT is rectified, we’ will do reconsider and access to the JUST-DIAL app as endeavour to subscribe the LEAD MANAGEMENT.

EITHER, fix the application on/or before 31/March 2021., or REFUND the full amount to DBAAS SOFTWARE PVT LTD business account. We can’t sustain this issues to HOLD longer and EMAIL you guys to chase-up the STATUS AND doing this email – FRONT-and-BACK.

TAKE THIS ACTION AND LET ME KNOW TO DO NEXT ! I’am, exhausted and can’t do this ANYMORE for doing the ADMIN work., my work in serious and NOT do any this kind of work for holding JUST-DIAL anymore.