JustDial.com — Not receiving leads

Address:mahalaxmi sra chs pb marg worli.

We have purchased a plan of jd of Rs. 46000/- around in EMI for keerti computer institute, worli. Earlier we have taken small pack of jd it was better but when we upgraded in this january[protected]/- package). we hardly receive any leads from JD. In the month of June we received 8leads till 21st june 2022. whenever we call the JD team they says we will raise your complaint, we will get back to you, we will accelate this further and many more excuses. We tried to connect on [protected] but the call is not received or they ask us to wait they will connect to lead department but the call never gets connected. After using JD services for so many years we never faced this kindly of problem. but past 2 year it become worst and the communication has become 1 way.
Kindly give us the solution or refund the amount which is been deducted.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2022
JustDial.com Customer Care's response
Hello Nisha,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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