JustDial.com — Options missing in App

friendz101

from HELPVILLE, Tamil Nadu

Address:

Coimbatore

I am a customer with Justdial and my business is registered under the name DJ Power Solutions at Coimbatore. I had taken a Guaranteed Leads Package and I had an option to tag irrelevant wherein I would be getting refund for the same. But from 31.03.2021, the option to tag is missing and I have complained through call but to no avail. This is making me lose money and new leads. I had the idea to upgrade my package, but when the things you promised are not being honoured, it's making me think on my future decisions. I request you to kindly look into this and update me on the same at the earliest.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2021

JustDial.com Customer Care's response Hi Bharat,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.