JustDial.com — Product / service

Address:Chembur

I have just purchased a package of Just dial ( 3 months back). in the name of Padma Properties. Without my consent the policy/working of my pakage has been changed, this change of just dial working/ policy is creating lots of trouble for my business. The customer service executives and the sales executives are also least bothered to attend our greviance. The sale person who sold me this package Ms. Jayshree singh has 2-3 times given me false assurance that she will call back after 2 but she never does. The female staffs are also very rude and ignorant. I never get a acknowledgement for my complaints.
I request you to either refund my money as my agreement is active and without my consent just dial has changed the package or re-activate the earlier process on my account.
Hope for a earliest solution or talk with the concern person, or else I need to go to the court of law.

Sudhir Shetty
Padma Properties
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2021
JustDial.com Customer Care's response
Hi,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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