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[Resolved]  Justdial — not solving the technical error which in turn takes my business down

I registered on justdial 10 days ago and took a package of 28440rs. My company name is "chinese language translator and classes-cool panda".
When you search this in search box it shows i have a rating of 3.5 stars and when you open my up profile it shows i have a rating of 4.9 stars. This error hasn't been solved which makes customer think i have a rating of 3.5 stars.in total i have 19 reviews but in the review and rating section i am just able to see 9 reviews. Many of my students posted their reviews in front of me, still it hasn't been updated. This in turn again is taking me down and hindering my progress flow. I mailed them 2 days ago. On calling them they are like our team will get back to you, but till date no reply. I called them again, they put me on hold for 10 minutes. A bit disappointed in their service. They can clear this up as soon as possible.
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 30, 2019] JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response Jan 31, 2019 Hello Parth Mita Shah,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Not support just dial company, i withdrawal my policy & refund my mony

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    JustDial.com
    Customer Care Service
    Customer satisfaction rating
    72%
    Complaints
    3038
    Pending
    741
    Resolved
    1988
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 3980 8795
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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