[Resolved] JustDial.com — 6 unauthorised transactions from icici bank account through justdial.co

naheenashaik

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560037

6 unauthorised transactions were done and an amount of Rs.13849 was debited from my ICICI bank account on 14th Jan 2018 and the vendor name was justdial.com. I didnt do those transactions and the same was informed to the justdial customer care. They told me drop an email to [protected]@justdial.com or [protected]@justdial.com however there was no reply.Please refund the amount as it was fraud tansaction.The attachment all the details of the 6 unauthorised transactions. Let me know if you need more information on this or if not please let us know who is the right person to contact.
mail:[protected]@gmail.com

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Feb 23, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

JustDial.com Customer Care's response Hi Naheena,

Sorry to hear about your bad experience.

In order to solve your query we will need little more information from you, details are emailed to your above mentioned email ID.

Assuring you of our best services.

Regards,
Team JustDial

Jan 18, 2018

Updated by naheenashaik Details are shared through email.Please let me know if anything else is required.

Thanks & Regards,
Naheena Shaik

Jan 22, 2018

Updated by naheenashaik Hi Team,

Kindly let me know the status of my complaint.

Thanks & Regards,
Naheena Shaik

Jan 22, 2018

Updated by naheenashaik Hi Team @JustDial.com Customer Care

Kindly let me know the status of my complaint.

Thanks & Regards,
Naheena Shaik