[Resolved] JustDial.com — about wrong information about advertising

Koustav Ghosh Rbu

from Kolkata, West Bengal

Address:

Noapara Kalibari Road Barasat, Kolkata, West Bengal, 700124

I am the owner of a coaching institution named ideal english medium tutorial barasat. Few months ago representative of just dial came to me for paid advertising and we agreed for banner but the represtative did not told me that the banner is only visible in the website of justdial only through computer. Therefore it is now less visible and the advertisement is irresponsive. Now i want my money back. Because as a start up we have very less fund and every bit matters please cooperate. L hope my request will be kept and seriously taken into action. Koustav chandra ghosh

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 18, 2019

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

JustDial.com Customer Care's response Hello Koustav Ghosh,

We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.