[Resolved]  JustDial.com — air ticket refund issue

Address:	New Delhi, Delhi, 110001
Website:	www.justdial.com

Dear sir,

I have booked air ticket from delhi to kathmandu for 2 pax. (D. O j 15 dec 2017) and due to some health issue we are unable to go and i cancelled the ticket from jet airline customer care., according to airline there will a cancellation charges 2200 + gst per pax for v class (Economy) but just dail customer person refused to tell cancellation charges for ticket, simply telling only 1000 inr will be refund with out any justification, and total cost for 2 ticket is around 12127/-with service charges. I have jet airways cancellation rules copy where it is clearly mention that for v class booking 2200+gst cancellation charges before 5 hrs of departure. If you refunding me 1000 kindly provide me the cancellation rules copy on which basis your refunding me 1000/- only.
I hope this issued will solved here only i don, t have to go for rti or jet airways regarding this issued.
Ticket details twcokj
Name 1) kalzang dorje 2) padma tandup
Delhi to kathmandu on 15 dec 2017 from 9w 268 10.30:1230
Trip id [protected]