[Resolved]  JustDial.com — Amount detected and activation not done - arrogant reply and no response from customer care JUSTDIAL after detecting money

Address:	600015
Website:	www.justdial.com

I am a Doctor and have my own clinic at Nanganallur, Chennai. On 16/02/2016, a marketing executive named RAJA (executive code.[protected] from JustDialLtd., Saidapet requested me to provide advertisement of my clinic at their company. After a long conversation I agreed and provided my cheque (no.25279) with amount RS.6901/- dated 16/02/2017. receipt no. [protected](original available) Another cheque was provided for banner activation which was done subsequently. The above cheque amount i mentioned has been debited from my account on 1/03/2017. From last week i have been informing customer care to find a solution and activate my account. but till now no response has been provided. Later on 06/03/2017, somehow I managed to track the number of so said Manager named KALAISELVI and Mr.BHARANI from ECS DEPT of Just dial LTD., chennai, and informed them about my problem. Ms.KALAISELVI replied that Address Proof is not matching and hence I told her to cancel my agreement for which she agreed and said within 24hrs you will receive a mail that your agreement will be cancelled and amount will be refuned only after one and half months. later since the problem was not solved, my clinic receptionist has called KALAISELVI for clarifying the updates, and I was shocked to know the reply that "nothing can be done against and ask the doctor to take action whichever he wants". Since then I am trying to contact higher officials of JustDial to solve my problem but no response from this team.
JUSTDIAL LTD., Chennai has cheated and Taken a ransom of rs.6901/- from a Doctor who serves the Society. Action must be taken over Manager named KALAISELVI, person from ECS named BHARANI and marketing executive named RAJA. I Hope the problem will be solved and these types of cheating from JUSTDIAL will be banned.