[Resolved]  JustDial.com — cancellation of contract and process the refund

Address:

Thane, Maharashtra

Dear team,

I have been complaining form last 10-15 days for my website and my company name.

In my company name earlier at the time of registration it was "gm and associates" but that got changed in between and now it was spelled wrongly. For this i have been complaining to each and everyone whom so ever i am contacting in justdial team. But upto untill now there is no response.

Secondly at the time of registration i have been informed by paras from your sales team and from his superior that i would be given a website access and the lifetime justdial services. But now your customer care people are telling me that it would be chargeable.

In wasting your and my time from 15 days and after this also it is not confirmed that how much more time will take to resolve this.

Therefore i had complained that i want a cancellation of my contract. But it was almost a weeks time now, there is no further process on my complaint. Ms leena from your customer care had assured me that she would get back to me before a days time by now there is no update from her even.

So finally i am tired of mailing and not getting resolution, i would like to cancel the contract. Please cancel the contract and process my refund as earliest possible.

Thanks and regards,

Ganesh mulwad
[protected]/ [protected]