[Resolved] Justdial.com — charge add by company in midway.

 
1 Review
 om1711 on Mar 5, 2018
I have called to just dial to enquire for movers and packers. They have send me the company details and numer. After that i got the call from "meel cargo movers" mobile # [protected]on saturday 25th feb'17 for my request for moving my asset\goods from delhi to patna. On that time, executive has confirmed me for only 9500 /- including gst. I have also asked from company' colleagues three time on sunday 25th feb'18 when they collected for my goods but he has confirmed it's same amount which has earlier discussed with company means 9500./. We are also continuesly discussing till 28th feb'18 for pending amounts but no-one has informed me for extra amount but suddenly, i got a mail and call from company executive and asked me to pay 17, 320/- otherwise will not delivered your goods. I have also sent four reminder mail but no one has reverted.

This is the way to deliver the service to customer and now really this the frustrated situations for me or any person, who will be in this situation.

This is also question marks on just dial. How we can trust in just dial because this is totally fraud case. Please suggest for next action.
Complaint marked as Resolved Apr 11, 2018

Complaint Status


[Mar 05, 2018] JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response, Mar 06, 2018
Dear Om,

As spoken to you today, your issue was attended and if you need further assistant. Please write a line about it to feedback@justdial.com with your company information or call our customer service team on [protected] .

Team Justdial
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    Customer satisfaction rating
    80%
    Complaints
    1585
    Pending
    132
    Resolved
    1229
    phone
    +91 88 88 888888
    +91 22 3980 8795
    +91 22 6677 9999
    location
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    Justdial.com - charge add by company in midway.