[Resolved]  JustDial.com — cheated by wrong contract

Address:Hyderabad, Andhra Pradesh, 500016

Hi this is suman and i am the manager for sunrise enterprises where we sell printer & printer accessories and do cartridge refilling. For increasing my business i have tied up an agreement with justdial.com from last 2 years and i am happy with there services. But in the last year mr. Sharat - sr. Executive & mr. Bolloju sravan came and informed me that there is an offer for 10 years where i need to pay 17700/- where i can get leads as same agreement. So i have trusted there words and paid rs. 17700/- on 30-may-18. And my old contract was closed on december 2018 and i am not getting leads. I have made many follow-up’s with mr. Sharat & mr. Bolloju sravan they say that the contract had made only for one category so i am not getting leads and they are asking to pay me extra amount for getting more leads where my amount is not sufficient to get more leads.in my old rate contract i am getting daily 5-10 leads now i am getting only 1-2 leads so then i realized that they have cheated me by providing wrong information. As on today i am making followup but they both says that we are in long leave and i lost my business from past 1month along with my 17700/-. So i got vexed and i am submitting this complaint.
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Apr 23, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2019
JustDial.com Customer Care's response
Hello Miss Suman,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
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    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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