[Resolved] JustDial.com — cheating and unauthorized ecs debits | |||
Justdial representative named Pranay has come to our Patanjali Megastore in the month of February and asked for 1 month trial susbscription for an amount of Rs 885. I gave him cash and he said that in order to subscribe, its company's policy to give a cancelled cheque. Since then, I have been getting my account debited for Rs 885. When I called their service number, they are saying that I got subscribed for one year and I cannot terminate the contract. I approached the bank to cancel ECS and they too are saying that it was a contract between JD and bank. I was not even given a confirmation email or receipt for the subscription till date except for the monthly invoice I receive through email. These crooks should be prosecuted immediately and penal action should be take against JustDial and their brand ambassador Mr. Bachan for promoting these cheaters. Was this information helpful? | |||
Aug 14, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jul 14, 2018 JustDial.com Customer Care's response Dear Mr. Reddy, We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number & company details at [protected]@justdial.com so we can check what exactly happened & revert back to you. Regards, Team Justdial | |||
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