[Resolved]  JustDial.com — cheating for new fix position one year contract

Address:Mohali, Punjab, 140301

Dear sir,
This is in reference to the conversation held with mr vikas (Sr. Sales manager) on saturday dated 13 oct 2018. He said there was no fixed position available for my main key words "tally training institute" in kharar n landran but as per mr. Harman n jyoti thay had provide us (Rana accounting services) fixed position contract for all my key words, which was totally wrong, because i had clearly told my requirement when jyoti mam continually called me for top fixed position contact. But when we had made the payment for same top fixed position contract, thay (Jyoti/harman) had very cleverly changed the position from top to 5th of my key-words n no fixed position provide in my main key word if no fix position available at the time contract why jyoti n harman hide all these things from us, why thay not told us about these things. These types of fake commitments harming the credibility of just dial, this is the third time when justdial team done fake commitment with us. Still we want to continue the contract if you are ready to provide us 1st, 2nd or 3rd (Fixed) positions for my main key-word (Tally training institute) in kharar and landran and remain the same fixed position in other keywords, if you don't have the fixed position for my main keyword "tally training institute" please refund my amount immediately. We don't wand to fake.
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Nov 17, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
JustDial.com Customer Care's response
Hi Rajiv,

We regret the inconvenience it has caused you and will look into the matter immediately. Rest assured that your issue will be resolved ASAP.

Regards,
JustDial
Complaint comments 

Comments

I called 100 times justdial to delete my free listing ad because of everyday we are getting unwanted calls, even my home address is visible on justdial site. This mobile is operated by my family members.
Please delete it permanently asap.

JustDial.com Customer Care's response, Oct 16, 2018
Verified Support
Hi Max,

We have removed your contact number from our data after your confirmation a few days ago. We have also sent a request to Google to remove this data from their website which would be done according to their process.

Regards,
Justdial
max5482's reply, Oct 26, 2018
Not yet removed, still its visible..you can check by entering my no..justdial committed me it will take 7days max to remove from google site also. Again I'm requesting you please remove it asap or I've to take help from police.
Thanks
Train tickets booking done through just dial for 9th October.the amount has been deducted but booking is not yet done and received a message from just dial that amount has been deducted but booking is failed.Please refund the amount Rs203 in my account asap.
Please do the needful.

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