[Resolved] JustDial.com — contract renewed without my consent and ecs did not stopped even after request

artisans

from Bengaluru, Karnataka

Address:

New Delhi, Delhi, 110075

I have made a call to justdial customer support to stop the contract on july 30, as i did not wanted to renew the contract, for that i also replied to mail which i received on july 28 for renewal stating that "i don't want to continue".
Even after that ecs did not stopped, and on top of that when i called them again on september 28 for deactivation of account, none of their executive connected me to customer support even after repetitive calls.
They just d'ont want to talk about deactivation.
I have attached herewith the copy of mail received for renewal along with my disapproval of same.
Contact number registered with justdial [protected]

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Oct 29, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2018

JustDial.com Customer Care's response Hi

Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.