[Resolved]  JustDial.com — cook service not provided taken 3, 350 rs as security money, company name pride hr solutions

Address:

Pune, Maharashtra, 411005

Myself shreya gupta and we have applied for just dial with company pride hr solutions (Contact no : [protected]) for providing the cook for home.
The company has taken 3, 350 rs as security money on sunday 21/10/2018 as cash payment giving us 100 per cent surity that the cook will be coming on 22/10/2018 only but it's been a week. The hr of the company radhika calls us, give fake numbers of cook as they never visit our place and has caused great problem to us.
I have talked to the just dial complaint member also and he is having the recorded call of the conversation. Radhika gives the number of those maids who never visited our place and they don't cook also.
They have mentally tortured us and it's a fraud company.
I want my security money back of 3, 350 back from the company as it's the duty of the company not to do fraud with the customer and provide the service as required and not providing the mental stress and torture playing a bluff.
I really want my money back and it's the duty of just dial trusting just dial is seeming like the biggest mistake.
I am attaching all the relevant documents and screenshots.
Regards.
Shreya gupta.
Contact no:[protected]