[Resolved] JustDial.com — customer service team not cancel the ecs on the account- the company is running a ecs scam! | |||||
Dear sir, My customer id is [protected] (Octaesolution*gmail.com). I am emailing you once again as you failed to offer me a satisfactory resolution for my issue raised during the previous email. I have not received a documented or email reply. Your customer care executives waste my time with nonsense. Once again, i would like to remind you that as per my telephonic conversation and face-to-face discussion with your executive six months back, i want to discontinue your service and cancel the ecs activated for the same. The ecs for 12th month (Last month from the contract) has already been deducted from the concerned bank account. If you fail to cancel the ecs with immediate effect, i would be forced to send a legal notice through my law firm. I will also take this matter to journalists, the ministry of commerce, and the pmo. You cannot rob a young entrepreneur's hard earned money and get away with it. Instead if helping young minds in their businesses, you are harassing people unnecessarily. I request you to cancel the ecs immediately and revert. . Thank you..! Abhijeet tambe Was this information helpful? | |||||
Nov 26, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Oct 26, 2018 JustDial.com Customer Care's response Hi Abhijeet, Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest. Regards, Team JustDial | |||||
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