JustDial.com — deactivation request is not acted upon

Address:Kolkata, West Bengal

I have opted for one year subcription with Just dial for my cafe and paid the three months ECS amount though cheque. As per the JD business representative i paid for three month because it he told if in three months we dont get satisfied withe service then we can withdraw after three months and this amount will be adjusted for first three months.

Now I fot a call from JD stating that my first ecs wil be deducted tomorrow only when my service got activated this month only and this advance amount would be adjusted in last three months.

But now when i wanted to deactivate the subcription and sent mail for that and spoken to customer care they are saying the subcription cannot be withdrawn before one year.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2019
JustDial.com Customer Care's response
Hello Sir/Ma'am,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
Complaint comments 

Comments

Few minutes ago, I searched lawyers in pathanamthitta and selected lady lawyers and filled a form provided by just dial and shared my contact details . But after that I am getting random calls from various advocates both male and female which I am not comfortable . I want to stop receiving the calls. Kindly take necessary action ASAP
We have paid customer since last 3 years we paid amount for nursery contract and the end is November but the marketing staff said the contract ending date is August so I want forms which I fill at paid time so kindly send details with proofs with your executives.

Best regards,
Veerababu
Rajahmundr rural.
kadiyapulanka kadiyam mandal

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