[Resolved]  JustDial.com — ecs cancellation

I have requested for ecs cancellation in may 2018, they told me that it will take 3 (Three) months for process. But i still found that amount is deducting from my account.

They do not register my complaint also, after each conversation for cancellation of contract, i receive a message that "your services will be continued"

I request them to stop ecs payment instantly and process my refund of four months.
Was this information helpful?
No (0)
Yes (0)
Jan 28, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2018
JustDial.com Customer Care's response
Hi Manish,

We regret the inconvenience it has caused you. Please help us with your company name & registered contact number so we can check and try to set it right for you. Write to us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team JustDial
Jan 07, 2019
Updated by Manish914
Buisness - Engineers Success (ES Indore), Bhawarkua Indore
Contact No. - [protected]
Jan 07, 2019
Updated by Manish914
To
Just Dial

Please send the confirmation of ECS stop to my mail Id. I do not want any deduction now. Also Proceed the refund of Four Months, which u have deducted un-ethically.
Contact Details
[protected]
[protected]@gmail.com
[protected]@gmail.com
Complaint comments 

Comments

I didn’t search for AutoCAD classes and I’m getting emails from justdial for suggestions and then I get email from other institutions if I’m looking for AutoCAD classes. I’m not!
I want my account removed and all my information taken down from your page regarding any “search” I so called “made”.

JustDial.com Customer Care's response, Dec 28, 2018
Verified Support
Dear Ms. Mitali,

To unsubscribe emailers from Justdial, please select the unsubscribe option at the bottom of the mail. If any issues you can always write to us on feedback@justdial.com or call on our customer care number 8888888888

Regards,
Team Justdial
After raising complaint .., called to that person .., now he has paid my money back, now you can resolve this issue .., VIP projects case resloved
JustDial.com Customer Care's response, Dec 28, 2018
Verified Support
Dear Mr. Babajaanu,

We at Justdial are thrilled to hear such good feedback. Our Sincere endeavor is to ensure that the best services are provided to our Users.

If any issues you can always write to us on feedback@justdial.com or call on our customer care number 8888888888

Regards,
Team Justdial
I am Surender Singh Proprietor Of Mahi Realtors & Promoters I bought
a Package from Just Dial. The Service of just dial is getting bad day by day. I have not received any response from their site. My money got waste. Their sales person not responding my phone last week.
JustDial.com Customer Care's response, Dec 28, 2018
Verified Support
Hi Surender,

Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on feedback@justdial.com or call on our customer care number 8888888888

Regards,
Team Justdial.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4238
    Pending
    1855
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information