[Resolved]  JustDial.com — ecs discontinuation

Address:

Surat, Gujarat

1. I was a Just Dial customer at Surat in the year 2015-16 for the same firm which still I am running today.

2. Based on the experience when I started my branch at Ahmedabad, I contacted Just Dial & had took a paid listing in the month of April, 2017. But since I did not not find the business going as per my expectations I stopped my business in the month of October 2017, to which I had informed to Mr.Faizal, my relationship Manager on behalf of Just Dial.

3. In spite of so many follow ups with Mr. Faizan, still my EMI is being deducted on monthly basis from the month of November.

4. Now I want to start my listing in Surat, for which your executive had come to meet me yesterday, Mr. Sandip Balotiya. I tole him the moment my ECS is closed & I get a confirmation I would start it at Surat.

5. He gave me a number of Ahmedabad & asked me to call there to confirm the details. (ECS Department). They told me that they have not received any request for closure whereas I had informed so many times. Mr. Faizan is the main culprit I think. For his benefits he is losing customers from Just Dial.

6. I am also from the hospitality industry & I know the importance of mouth to mouth advertising. Do you think in my case I shall recommend anyone for Just Dial with such a bad experience.

There are so manu agencied who does such type of advertising. But since your company is professsional I would like to go with it at Surat again. But few people is letting your company down.

If you could immediately close my ECS (for a fir which I am not operating since October 2017) then I would start a fresh contract with you for my Surat Branch.

My details are as follows:

Wilson David
Proprietar
Kerala Ayurveda Spa
[protected]

Present Business Address:

Country Club (India)
Beside Pramukh Swami Hospital
Adajan Char Rasta,
Surat

Previous Ahmedabad Address:

101, Hotel Chicago,
1st Preetam Nagar Cross Road,
Near V S Hospital,
Ashram Road,
Ahmedabad