[Resolved] JustDial.com — ecs not stopping

shaarusa

from Avinashi, Tamil Nadu

Address:

641105

To boost the business, I have given an Contract with Justdial on 05th October 2015. As per the Agreement we have that Just dial will debit 10 times i.e one year only. But In spite of it I have paid for 26 times the amount . As I have winded my business in July 2017 and vacated my office.

I have given a request to customer care for cancelling of ECS,

Till date it has not been cancelled and debiting my amount of 2061 and Tax of 152.

I called to customer care for about 20 times, No response and send the mail to [protected]@justdial.com, no reply.

Kindly Anyone give me the solution to get free from the fraud company.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others.

Was this information helpful?

No (0)

Yes (0)

Mar 16, 2018

Complaint marked as Resolved

My ECS got Stopped. I had received mail from [email protected], as my business was in coimbatore. As I have posted my request for stoppage of ECS to [email protected], consumercomplaints forums and [email protected]. My Thanks to consumercomplaints forum.

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2018

JustDial.com Customer Care's response Hello Shaarusa,

We are sorry to hear that you have a concern in your contract.
Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.
Team Just Dial

Mar 01, 2018

Updated by shaarusa Already we have wrote to [protected]@justdial.com and called to customer care, But no response from your side.

Mar 01, 2018

Updated by shaarusa Already we have wrote to [protected]@justdial.com and called to customer care, But no response from your side.

Mar 16, 2018

Updated by shaarusa Thanks to justdial Also.