[Resolved]  JustDial.com — fake company with fake commitments

Address:Chennai, Tamil Nadu, 600098
Website:www.justdial.com

I had sign a contract with just dial on augest 2017. they commited to provide us the more than 2000 searches for my products per month and they said around 70% of searches will convert as a lead. i had sign a contract for the product which was manufactured by me, but they had provide me the lead for the product which was secondary for my business. i had make the complaint but no more response. my ecs date is 7th of every month, two days before of my ecs one of the customer executive call me and asked me about how the lead has come and all the things, then i will complain the customer care person sir the leads are irrelevant to my business and then i explaining about 30 mins. Finally they say ok sir will rectify the issue and update you. after than that customer care person don't call to me, then next month before two days of my ecs they will call and same story continue..this has happened around six months. but no more response from them. Finally their customer care executive visit my factory they explained my like, sir our executive maped your product wrongly, sorry for the inconvenience. I said sir how i can take it simple, because i am paying a money for your for last six months but you people are saying this kind of lazzy answer. for that question i am not getting any response from them. after than i write a complaint to their customer care again and the story continue till now. So please don't do any business with just dial. their main motive is getting signed a contract from you and after that one year automatically ecs amount reduced from your account. How the bank officials approve this kind of ecs terms with third party, and one main think you can't get any help from the bank also. So finally you have to pay the money for the servic, not service fraud people. You will get the reply for every mail but you won't get any 0.0000001% solution from them.
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Feb 19, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
JustDial.com Customer Care's response
Hi Bala,

We are sorry to hear that you have a concern in your contract.

Unable to open the attachment. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Team Justdial
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Comments

Fake company I am from rishikesh I paid the whole amount to the executive of just dial for promoting of my business he deposited the money in justdial account and give the receipt but after that they did not active my business and I call to customer care more than 10 times but they did not response. So I suggested to everyone not to trust on justdial

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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information