[Resolved] JustDial.com — False commitment about leads & business | |||||
We had registered a monthly plan with Just Dial for V-Chitra Ad agency situated in Noida Sector 3 wherein they said that my details would be given to callers asking for the service Gaurav Grover (Sales Executive) asked us to spend 4000 per month for better response + 6900/- for yearly banner then we will send 4-5 relevant leads on daily basis but unfortunately they are not doing the same. We started to take services from 24th March onwards and till yet we received only 23 Leads in short on daily basis we receive 1.08 lead and to be very honest all are irrelevant most of the leads closed within 5-10 seconds. What kind of filtration they all are using Urban Clap is far more better than Just Dial. I will never suggest anyone to take services from Just Dial. I sent mail to customer care as well till yet they didn't respond even Gaurav Graover (Sales Executive) not picking up my phone from last 1 week. I don't know why their sales team make false promises in front of clients at the time meeting to achieve their monthly targets I would request you to please take strict action against JD and if possible please ask them to refund my whole amount which is 10995/- I don't wanna take any kind of service from JD. Thanks Was this information helpful? | |||||
Jan 13, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 06, 2017 JustDial.com Customer Care's response Hi, Your issue was attended. For any further query you can always contact our customer service team on [protected] Team JD | |||||
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+91 88 88 888888
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+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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