[Resolved]  JustDial.com — false commitment for different packages and take money 3 time

Address:

Gurgaon, Haryana

We started a small shop, just dial people and get in touch with just dial, there after there marketed guy regularly called us to initiate a package used to make calls every second day, 1 day we initiated a plan with JD for Rs 18, 000/-(made payment of Rs5900+2500 ECS) Dated[protected] which the sales representative AKSHAY sold us wrongly with influence with his boss MR VISHAL, even they mentioned my area wrongly into the contract, after that all inquires was from different zone which was of no use to us, i tried contacting vishal & akshay but every time they have new reasons to avoid me, even mailed many times to [protected]@justdial.com, response always was that everything is okay, then after i called JD toll free got connected with KSHITIJ PANDEY, he assured me to solve my problem and thenafter he came with a point the package sold to you is wrong and i have this package for you giving me big assurances even he connected me to TILAK(khitij says he is the senior) even tilak gave big assurances and convinced me to switch my plan package to approx Rs 46K and they again took a payment of Rs 5900/- Dated[protected]for which they have not even mailed the invoice till now)
Currently also i am getting inquires from wrong region, no one is there to listen and talk even. THIS COMPANY IS RUNNING A BIG SPAM BUSINESS WITH ILL LITERATE STAFF, THEY JUST NEED TO FINISH THERE TARGETS (CUSTOMER IS JUST A TARGET FOR THEM) NO COMPLAINTS AREA - NO AFTER SALES SERVICES.
"ALL THIS MATTER I HAVE IN RECORDING IN MY PHONE THAT HOW THEY ARE MAKING PEOPLE FOOL, this is basically type of 420 done by JD and the people working, now there is no response i call them on there mobile (a new persons picks the call and say this is not KSHITIJ and TILAK Number) AND use bad words and misbehave, Dint expect that Just Dial is having such cheap low class people staff with them. Never though of same.
Even they made me assured on mail from there JD ID that there will be no ECS for next 3 months and they will provide complimentary banner advertisement.