[Resolved]  JustDial.com — false promises and unnecessary charges

Address:	411041
Website:	www.justdial.com

Hello,
I have my small restaurant at sinhgad road pune where in first week of October One justdial (JD) guy (Pawan Kumar [protected] ) came to our cafe thrice and promised me that JD will start the service when we inform them to do so. Our restaurant is a pure vegetarian and jain restaurant and they upadated as our restaurant serves alcohol, we had huge customer loss due this careless behaviour by JD. When we asked pranav kumar regarding this issues he gave us reason that he was on the medical leave. Then we asked to stop service within first 15 days and he agreed to stop service. He made number of false promises upto this point then this month ( january) 4th time our account debited for JD service which we never wanted to start this way. Last month mr. pranav kumar came with his senior Rahul Gupta then and they again falsely promised that JD can stop the service now and the will do that along with this they also promised that they will send me a official mail from a justdial email regarding this issue (a full case ) and not a single thing is followed by Mr. Rahul as well as Mr Pawan.

I was calling regularly to Pawan to update the situation and alwas he avoid us . Not only about the false promises, they have committed a very sensitive mistake They have mentiond at their website (www.justdial.com) that our restaurant serves alcohol, we had very huge customer loss due to this mistake of JD.
Attaching the screenshot of JD official website.

Thank You
UTT