JustDial.com — fraud activity from your contractor "javed pop contractor"

Feb 17, 2020

Updated by saurabh khartad consumer complaints logo
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FurnitureJustDial.comfraud activity from your contractor "javed pop contractor"
Justdial.com — fraud activity from your contractor "javed pop contractor"

2 Reviews
Pune, Maharashtra, India
saurabh khartad on Jan 30, 2020
Mark as Resolved

I have contacted "justdial.com" for false ceiling contractors and after i updated my name and number i received a message
Of false ceiling (Pop) contractors who might be associated with just dial for their services.
Among all of them i like the quotation of a person named "javed shakil ahamad siddiki" who sounds genuine and whose charges seems fair.
He came to visit my house and we have fixed the money & time to finish the task.
As discussed we need to start the work from monday 16th dec and it will be finished, in same weekend (20th dec).
Next day this person called me asking for money to buy the material required for false ceiling and some advance payment for labors and to show his authenticity he sent his aadhar card and pan card images to me.
I immediately have transferred him online sum amount of 22, 000 because i wanted my work to be done in same week but after receiving money later on that day he didn't answered my calls.
Next day he sent me a voice message by saying his vehicle got accident and he is seriously injured and asked me to wait for few days to start work as he will take rest for 2-3 days, i said okay and asked him to take rest and start working when he is completely fit. After few days i tried calling him on his whatsapp number ([protected]) which he used to send me false ceiling (Pop) images, he didnt receive any of my calls but he used to send me voice messages saying he will resume work in few days and even after that he keeps replying me with only voice msgs by saying that his situation is now improving and he will join soon but refuse to take calls.
Next time i called him from different number and to my surprise he picked up, i felt suspicious and about him and asked him return money or start the work.
Since then he is avoiding my msgs/calls also and sent me a voice message that he cant come but he will
Return my money after a month once he has it to return.

Now i don't believe this guy and wanted to complaint against him.

Kindly suggest.

Fraud person details:
Business name: javed pop contractor
Name: javed shakil ahamad siddiki
[protected] & whatsapp number-[protected]
Aadhar:[protected]
Pan:kzpps9623m
Address: vikram nagar, sanjivani medical, hatkanangale, kolhapur-416115.

Regards,
Saurabh
Saurabh. [protected]@gmail.com


Complaint Status
[Jan 30, 2020]
JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response, Jan 31, 2020

Hello Mr. Saurabh,

We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Complaint comments 1 Comment Updated: Feb 5, 2020
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Comments
Hemraj Narvariya
Feb 5, 2020

Hi I Am Raj pop contractor providers
And not start my service already payment for your company pls Help me
Reply
Hemraj Narvariya's reply, Jan 31, 2020

Raj pop contractor
saurabh khartad
0 minutes ago

Worst service experiences from Just Dial so far. Focuses only on branding their name on media and different platforms without knowing the fact that how their name is getting destroyed in the people mind.

Your customer call center/complaint department in pathetic in the business.
First of all the complaint csr will keep you waiting for a longer time and whatever the complaint is they will reply as you will recieve a call from our team on the status of your complaint, and that it you will never receive a call back or support from them for any of your complaints. I dont know if this is their regular behaviour or I am the privileged one.

One more thing:
If "JUST DIAL" is allowing any business on his platform then the business and the person should be authenticated.
and as far as I came to know just dial never does a KYC. Why??

This time I am putting my number, hope to receive a call back atleast.

Saurabh
[protected]

Feb 17, 2020

Updated by saurabh khartad Please ignore above message...by mistake pasted