[Resolved]  JustDial.com — fraud & cheating by just dial and their representatives

Website:

www.justdial.com

Our company was a customer of just dial and for 6 years, we kept paying them without any reasonable gain or advantage to our company. On close scrutiny it came to our knowledge that we were paying as high as 20% as listing expense compared to sales generated by just dial inquiries, so we discontinued our listing last year.

Since then the company's representatives in pune have been approaching us with various promises and one of them being that "we could edit our listing on 24x7 basis". Accordingly, on 21st august 2018 we decided to give one more opportunity to just dial as more than 200 calls were made by representatives; some of them named yogesh bendrewad, abhishek, ruksar, sagar and many more. We agreed to advertise for national listing with specific confirmation from mr. Abhishek who informed us that we have to pay rs.30000/- + gst rs.5400/-.

We paid the amount by bank transfer to their account. We have their written e-mail confirmation that "we can edit our listing". But whenever our team attempted editing for adding or deletion, the following messge appeared "please contact customer support ([protected]) for making any modifications to the contract."

We are informed today by mr. Abhijeet kamble from customer support that the listing cannot be edited by us. This is gross fraud and cheating by just dial and their representative who is now not bothering to respond to our calls.

Nanik lulla

Avxellence technologies pvt. Ltd., pune