[Resolved]  JustDial.com — fraud listings

To whomsoever it may concern,
On 14th december 2017, i had repaired my lg fridge (Gl-408yvq4) through sai service centre. I obtained this number through just dial where it was mentioned that if has registered agents for lg. However, the technician suhail, who had come over to my residence in ashok vihar, phase 2, on the mentioned date turned out to be fraud. He stated that ice controller circuit needs to be changed and he did so and charged us 3150 (Which includes 2850 for the part and 300 service charges).
Unfortunately, his service was inadequate because within 10 days the fridge again stopped working. Also, i did market study and found that we were charged highly for the part also. The part was available at a lower rate than what we were charged.
This is a clear case of mala fide fraud.
To resolve the problem, i called suhail to either refund the amount or rectify the issue, since i was told there is a 6-month warranty on the part. However, i have not received any call/action on my complaint as-on-date. I checked nad called lg and found that this service centre is not registered with them. We trusted just dial's brand that it will give verified listings (Which was mentioned also along with the listing). But they cheated us. Let us know how you are going to rectify this error and what can you do to resolve our problem.

Sincerely,
Mk sharma
Ph: [protected]