[Resolved]  JustDial.com — fraud regarding the premium package

Address:

S-1 S-2 new no.9 Abirampuram 3rd street Mylapore Chennai, 600018

I Mr.Abinash with billing name Coast line waterproofing, contact number :[protected]
Billing Address :
S-1 S-2, new no.9, Abirampuram, 3rd street, mylapore, chennai, Tamilnadu, 600018
Email:
clwp.[protected]@gmail.com
My billing Invoice No with JUSTDIAL: TN0818SN01424672

I made 113000INR payment on[protected] to Just Dial search engine inorder to develop my business whereas the details of the contract are SUPREMEPACK, PLATINUM/DIAMOND which means 5th position in the display site of Just dial search engine for a tenure of 12 months for 3 categories within 10kms radius of RajaannamalaiPuram of Chennai i.e., 71 pincodes .
Surprisingly after 3 months i.e., November 2018 I started recieving continous mails that my contract is ready to expire, I made a call to Relationship Manager Pradeep M for clarification regarding the mail for which he answered that problem will resolved soon.
On[protected] a mail has been recieved stating that contract continues for which I felt happy but after checking the mail and my position in the website of JUSTDIAL.COM I made a return call to same Relationship manager Pradeep and informed him that my company is not in 5th position and there are no premium services reply to it was asusual I will solve the issue as early as possible.
After waiting and hearing same answer issue will be resolved soon for another 5 months I reached JUSTDIAL office in LittleMount, Chennai and enquired about the same issue with the Manager Mr.Saravanan for which I recieved same reply ISSUE WILL BE RESOLVED SOON but after few days management confirmed that nothing can be changed they provided non premium services for just 7 pincodes for 1st category and 64 pincodes for 2nd, 3rd category which is nothing but cheating cleverly .I am shocked with the response of the JustDial management and I am proceeding to file a complaint inorder recieve my rights regarding the contract.