[Resolved]  JustDial.com — fraudulent agent

Address:Mumbai City, Maharashtra, 400078

Hi,

I would like to bring into your notice a case of fraud. I had to travel from Patna to Mumbai on 27th November, 2018 so I contacted many agents.

One of person claimed that he'll provide Tatkal tickets with Service charge of Rs.500/-

He asked for majority of fare amount and rest after ticket confirmation. (Proof of payment and chat attached).

He provided his bank details :

Federal Bank
Name : Umesh
Acc No : [protected]
IFSC Code : FDRL0001369

His contact no is : [protected]

We had first contact with him on 23rd Nov, 2018.
We made him payment on 24th Nov, 2018. We paid via ICICI Bank
He said he will give us the ticket on 25th Nov, 2018.

From 24th Nov, 2018 evening we are not able to contact him, in fact his number comes as unreachebale. I have called on his number thousand of times. Today (26th Nov, 2018) I called him, call got connected but he cancelled the call and after that the number is unreacheable. ( Call logs attached in mail).

The agent gave us no ticket and we had to suffer a lot due to this. He is definitely a fraud. Please provide a relief to us.

I have attached all required proofs.
+8 photos
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Dec 28, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
JustDial.com Customer Care's response
Hi Nitish,

We regret the inconvenience it has caused you.
Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.
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