[Resolved]  JustDial.com — geyser repair by surbhi electricals, jankipuram lucknow

I got Water Geyeser repaired by above dealer as recommended by you vide your SMS dt 03 Dec 2017.

The dealer sent a novice who could not repair and changed the element and charged me Rs 1800. The element provided was a bit bent which the mechanic fit it by force. He assured in case of problem, he will attend and rectify. Geyeser stopped heating after a few hours. I spoke to Mr Mishra the owner who promised to attend. He did not attend to the fault even after numerous telephonic call. I sent a message. to him on his unethical behaviour on 7 Dec 2017 on tele no.[protected].. He did not respond and stopped attending my calls. I was helpless.
I got it repaired by another mechanic. The element was found damaged due to forced fitting. I had to pay another Rs 1200/- to this mechanicfor another new element. Agood job done by him.
Subhi Electricals, Janaki Puram, Lucknow is incompetent and unethical in their conduct They are cheat too..

Brigadier D M Tripathi, Retd
710, Eldeco Udyan 2, Sec 3, Raibareilly road, Lucknow-226025
Mob [protected]

I
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Mar 19, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Jan 31, 2018
Updated by D M Tripathi
Nil so far
Verified Support
Feb 02, 2018
JustDial.com Customer Care's response
Dear Brigadier D M Tripathi,

Sorry to hear about your bad experience.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

Team Justdial.
Verified Support
Feb 02, 2018
JustDial.com Customer Care's response
Dear Mr Tripathi,

We were trying to get in touch with you but there was a disturbance in the line.
Request you to please call our customer service team on[protected].

Team JD
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