[Resolved]  JustDial.com — How justdial is helping fraud companies to survive

Address:	560010
Website:	Justdial.com

I searched justdial website for TV Repair. Found one contact address on their website contacted him. I paid 9k on 29th Jan2016 for repair of my Panasonic TV. He said he would come down to repair it or return my money back even if the repair doesn't work. He later canceled to do the job after stalling it for months together and said he will pay back the amount. I am waiting for the money back for almost a year now. I saw reviews on Just dial and consumercomplaints.com about the same Guy/company having cheated many people of money and not doing the job.

The same Guy/Company is changing his company name and number when he gets bad reviews to find new clients to cheat.

When I called Just Dial to report the fraud. Initially I was only interested to report a fraud happening on their website, but they said if the fraud has happened through their site they would refund it. They said I would get a call back from concerned dpt or call back to get connected to them about it. I called back and they connected me to user experience dpt who is saying the company was listed on just dial as free listing and just dial cannot do anything to stop these kind of frauds.

Why do just dial advertise these people without checking back on these type of frauds? even though I tell them my experience or it is clear from the review people have given in the website. We are not making a passing comment in the review giving our contact details to track us back.