[Resolved]  JustDial.com — i am complaining about just for their false promises and ecs fake methods and customer responses

Address:73a, pallikkoodaththan Street, opp Kavitha medical, near mettu street signal, Kanchipuram, Tamil Nadu, 631501

Sir. I had been running a spoken hindi coaching class in kanchipuram. My institute name is way to smart brain. Because of false promises of justdial advertisers, i had been brain washed and made a advertisement contract with just dial. After that, every month, my contract amount of ₹699 is being debited from my account.
My first complaint is i didn't receive any calls from public through just dial as promised by just dial. My second complaint is the person who marketted never supported and responded me for any of my quries after my first payment is done.
My third complaint is although i make a call to just dial customer care number and ask them to stop my contract with justdial. No one responded yet. They say, "once the contract is signed, full year i have to pay the ecs". I told them that i am not running my spoken hindi centre, then why should i pay the ecs? In reply to that they say a local justdial officer will come and verify that whether the centre is running or not. But no one came yet. I again made a compalint. But they say tue same responses.
I am so much suffering due to insufficient money in my bank account.in this situation, if the just dial loots money from my account, i have to suffer more and more.
Therefore i request you please make a neccessary step to break off the contract with justdial and save my money.
Just dial really provides poor service. No use by joining with justdial.
Please save me who suffer due to poverty sticken condition.
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Jun 19, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
JustDial.com Customer Care's response
Hello Sir/Ma'am,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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