JustDial.com — I am complaining against justdial they're fraud

Address:B-63/B shashi garden mayur vihar phase 1 delhi-110091, 110091

I have started my advertisement so justdial called me to buy there paid advertisement i said them i don't need leads i need calls as my business only works on calls they promised me if i buy supreme pack of just dial I'll get 15-20 calls daily I've not received a single call and the leads they send are all fake either someone had already talked to them or their number is always busy.
23, 600 is not a small amount i feel cheated they have come and called so many times to convence me to buy the plan a guy named Rahul is the concerned person who came to recieve the payment but from the day i paid till now he never pickup my calls i messaged him he's not replying i called just dial costomer care they pick and say i am transferring your call to concern department but they put it on IVR and calls gets on hold I've waited for ever half an hour once they didn't pickup i am tired of trying please find a solution for me i want my refund
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
JustDial.com Customer Care's response
Hello Sir/Ma'am,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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