Justdial.com — ignorance of court order leading to harassment

 
1 Review
India
 Pushkar1121 on Jan 13, 2020
I requested to remove my business listing 'bluehawks education' located in jalandhar as it contains out-dated info along with our earlier logo which was required to be taken down immediately followed by a court order.
Moreover, after such an experience, i would never like to remain associated with just dial as they are a big zero in terms of professionalism.
They understand that they would be vanishing soon from i indian market; i mean nobody uses just dial.
I am helpless now as i have received a contempt notice, have been calling all of their numbers but no response, every time i a being asked to wait for 24 hrs to 48 hrs.

Complaint Status


[Jan 13, 2020] JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response, Jan 14, 2020
Hello Mr. Pushkar,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
Updated by Pushkar1121, Jan 14, 2020
This is just a generic response and shows how careless Just Dial is. I have been requesting the removal of the business listing since one month.
My suggestion to people: never ever get into trap of such lootian companies, their concept is totally outdated.
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    Customer satisfaction rating
    79%
    Complaints
    2393
    Pending
    379
    Resolved
    1788
    phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    location
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    Justdial.com - ignorance of court order leading to harassment