[Resolved]  JustDial.com — illegal deduction of ecs and harassment by customer complaint staff

Address:New Delhi, Delhi
Website:justdial.com

I have repeatedly asked to remove my company from just dial. After going through appropriate channels, my ecs is debited even after 3 months notice. Also, when bringing up the complaint, i was harassed by their customer complaint staff by the name of shahnaz. Not only am i being cheated out of money every month, but the customer complaint staff also refused to entertain any requests and started shouting at me. Just dial operates on a unprofessional and border line illegal manner, it is unfortunate that such a large company operate like thugs.
Was this information helpful?
No (0)
Yes (0)
Jun 28, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
JustDial.com Customer Care's response
Hi Arjun, We would like to hear more about your concern. Please write a line about it along with your contact number at [protected]@justdial.com so that we can check what exactly happened
Complaint comments 

Comments

42 times presented cheque l requested just dail people time and again I don't need any service
Even then every day they are presenting cheque
Next what I have to do
Bankers scolding like anything
And lose of amount
Please suggest necessary action please

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4239
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information