[Resolved] Justdial.com — Improper customer data

 
4 Reviews
 Kagindia on Mar 20, 2017
Just dial not giving proper customers enquiries,
they missed some datas about customers,
we are taking premium plan from just dial
but the product is not worth for us
they are asking premium plan many times
complaints not solved
we are complained many times
different person take this issue
but cannot solved
for further process contact our number

kindly resolve our complaint

Complaint marked as Resolved Jan 8, 2018

Complaint Status


[Mar 20, 2017] JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response, Dec 06, 2017
Hi,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

I placed a order from justdail to midnight delivery . The amount got deducted from account 450/-, now the midnight delivery says they have a recent type with just dail so the amount is with justdail and order has not been received . I have screen shots also pls return the money back

I told to stop business (Singar Academy) listing service and ECS to the representative called me over phone. Despite that Justdial renewed service and ECS charged in our account. when I enquired I did not get positive response from customer care
Please take a step. Share your story and sign the petition:

Stop Just Dial's ECS Payments

https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recrui...

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    Customer satisfaction rating
    83%
    Complaints
    1878
    Pending
    129
    Resolved
    1526
    phone
    +91 88 88 888888
    +91 22 3980 8795
    +91 22 6677 9999
    location
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    Justdial.com - Improper customer data